Kirkya Terms & Conditions: Rules and Conditions of Use
Last Updated: January 2025
What are the general terms of use?
By accessing or beginning to use the kirkya platform, you will be deemed to have automatically accepted these terms and conditions. These terms and conditions have been formulated in accordance with the laws and regulations of Bangladesh and may be updated from time to time. Any changes will be published on the platform and will be considered effective from the date of publication. It is the responsibility of users to regularly visit this page to stay informed of updated terms and conditions. If you disagree with any part of these terms and conditions, please refrain from using the platform.
Our services are only available to individuals aged 18 or older. You must provide accurate age and identity information at the time of registration, and providing false information may result in account termination. kirkya reserves the right to suspend or close any user's account at any time for any reason. All content, design, and technology on the platform is the intellectual property of kirkya and its use without permission is strictly prohibited. Complying with these terms and conditions is the legal responsibility of every user.
Account Registration & Verification
To create an account on kirkya, you will need to use a valid mobile number or email address. Each user may only have one account, and maintaining multiple accounts is strictly prohibited. For identity verification purposes, we may request national ID or passport information, which is stored completely securely. Use a strong password to keep your account secure and do not share your login credentials with third parties. Report any unauthorized access to your account to our support team immediately.
Deposit, Withdrawal & Payment Rules
You can easily deposit and withdraw money on our platform via bKash, Nagad, and other local payment methods. All transactions are conducted in Bangladeshi BDT and minimum deposit and withdrawal amounts are set on the platform. Withdrawal requests typically take 1–3 business days to process, and this timeframe depends on the banking system. kirkya reserves the right to suspend transactions in the event of any fraudulent or suspicious activity and will conduct an investigation if necessary. Separate terms may apply to bonuses or promotional credits, which will be clearly stated on the relevant offer page.
What is the user code of conduct?
All users on the kirkya platform must operate honestly and transparently. Any form of fraudulent activity, use of bots, operating multiple accounts, or system manipulation is strictly prohibited, and if such activity is identified, the account will be terminated and legal action may be taken. Harassing other users, spreading false information, or attempting to harm the platform is completely prohibited. Please use polite and respectful language when communicating with our support team, as mutual respect is the foundation of our service. kirkya reserves the right to restrict or close any account without explanation in the event of a rule violation.
Attempting to exploit technical vulnerabilities in the platform to gain unfair advantages will be considered a violation of the code of conduct. In such cases, associated winnings may be forfeited and the account may be permanently closed. We expect all users to cooperate in maintaining a fair and enjoyable betting environment. You may report any suspicious activity to our support team, which we will investigate with complete confidentiality. Together, we can build a safe and honest gaming community.
Responsible Gaming Policy
Kirkya believes that betting is a form of entertainment, not a primary source of income. We advise all users to bet within their means and urge them to refrain from placing repeated bets to recover losses. If you feel that gaming is having a negative impact on your daily life, please visit our Responsible Gaming Use the self-restriction tools on the page. Our platform offers deposit limits, loss limits, and self-exclusion features that any user can activate at any time. Practice responsible gaming to protect yourself and your family.
Liability & Dispute Resolution
Kirkya platform services are provided on an "as is" basis, and we accept limited liability for losses arising from technical issues or service interruptions. We are not responsible for interruptions to betting sessions caused by loss of internet connectivity or third-party technical failures, but we will make every effort to protect users' interests in such situations. For any disputes or complaints, please contact our customer service team directly first, who strive to provide a resolution within 48 hours. If the issue cannot be resolved through the support team, it will be reviewed through the designated dispute resolution process. In disputes regarding betting outcomes, kirkya's system logs will be considered as final evidence.
Kirkya reserves the right to reclaim any bonuses or winnings incorrectly credited due to technical errors, and the user will be notified of this in advance. The laws of Bangladesh currently in force will apply to all matters relating to use of our platform. By agreeing to these terms and conditions, users acknowledge that they are using the platform voluntarily and knowingly. If any part of these terms and conditions is found to be legally unenforceable, the remaining parts will remain in full effect. If you have any questions or concerns, please contact [email protected].